INFO How to program Purple App to work on 4k devices.

atravis77

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I have installed purple v6, v7 and v9 and the panels and all works great on firestick. The issue is when I install it on a firestick 4K or tivo 4k the app comes up and immediately closes. Any guidance appreciated!
 

1coolappdad

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I have installed purple v6, v7 and v9 and the panels and all works great on firestick. The issue is when I install it on a firestick 4K or tivo 4k the app comes up and immediately closes. Any guidance appreciated!
have you attempted to drop the sdk version and then testing? making sure it doesn't say 30 but 29
 

G-man

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could be quite a few reasons for it ,used to be with some apks and firesticks you could not use spaces in app names or capitol letters
 

nightborne

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i dont have any issues with purple on my tivo 4k, stick 4k or android tv. they all install just and open just fine.
 

G-man

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to be honest I think your doing something wrong ? I have shifted Purple for over two years with little problem at all and its been used on all kinds of devices ?
there would have been at least some other feedback about the problem ?
I honestly have only ever seen people reporting that they cant open purple ,network issue error blah,blah , where it say in the instructions you need to upload at least a logo and background to panel for it to work ? this is the only problem i have encountered
 

atravis77

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OK, I will look at it again, maybe a combo of all the suggestions, just basically wanted to know if anyone else had the issue, or as thought was my issue. Thanks for all the responses!!!!
 
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